Ball State University Libraries Offer Laptop Computer Clinic for Incoming, Returning Students

For the third consecutive year, the University Libraries’ Library Information Technology Services (LITS) unit has offered new and returning students a Laptop Computer Clinic.

The clinic, housed in the main part of Bracken Library’s first floor, operated six hours each weekday for seven days between August 16 and August 24, during the library’s high traffic hours of 11 a.m. to 3 p.m. and 7 p.m. to 9 p.m.

The goals for the Laptop Computer Clinic were to:
· ensure students’ personal laptop computers can access the Ball State WiFi network
· assist with the download and installation of the Symantec AntiVirus program available free to all Ball State University students
· promote the information technology opportunities that are available through computer access for students by the University Libraries


The Laptop Computer Clinic was operated and staffed by LITS personnel, including student technicians, system administrators, and our web developers. It provided the Libraries’ technology personnel with an opportunity for direct interaction with incoming and returning students to ensure that their laptops could access the computer network. LITS personnel were able to learn first-hand about some of the technical hurdles and challenges that new students to the university face as they encounter the rich, advanced technology environment provided at Ball State University.

For more information, contact Bradley D. Faust, Ball State University Libraries’ Assistant Dean for Library Information Technology Services, BFaust@bsu.edu, (765) 285-8032.